iGX Summit 2025

18 - 19 June, 2025

Hilton London Syon Park

Katja Franklin

CIO Svenska Spel

Day 2 | 19th June

1:50 PM Panel: Marrying Player Protection and Experience: How can operators integrate player protection as part of a best-in-class experience?

  • Debunking the myth that communicating with your players about safer play turns them away 
  • Top tips to improve copy and positioning of player protection education to make it part of a positive experience showing how much players are valued by operators 
  • How to add digital tools for prevention and fraud protection to the player journey that don’t increase churn rates, and lowers overall escalation rates of problematic play 


Check out the incredible speaker line-up to see who will be joining Katja.

Download The Latest Agenda