Europe’s Premier iGaming Customer Experience Summit
iGX Summit 2025
18 - 19 June, 2025
Hilton London Syon Park
Sponsorship Opportunities Are Now Available
Connect with C-suite and Digital Marketing Leaders from Europe’s Top Gambling Operators
Operators across all gambling verticals are ramping up their digital capabilities to drive customer acquisition, retention, and engagement. But what strategies are leading the way?
At IGX, gain practical insights directly from C-suite executives and digital marketing leaders on:
- Transforming marketing teams to maximise the ROI of digital tools while addressing historical digital gaps
- Leveraging bespoke AI-powered solutions to enhance customer interactions
- Optimising customer journeys to elevate CX and boost retention across platforms
- Accelerating media and product experiences to attract and secure high-value customers
What People Are Saying About iGX
Be inspired. Learn From:
Tony O’Mahony
CPO
Casumo
Neil Banbury
CCMO
Kindred
Vlastimir Vukadinovic
CMO
Winners
William Barraclough
Vice President Product
Evoke
Dale Fisher-Brown
Display and Paid Social Growth Marketing Director
Superbet
Christian Gruber
Managing Director
Stadt Casino Baden
Daniel Reilly
Head of Data and Compliance
Boyle Sports
Graham Hoy
Head of Customer
Betfred
Ivana Flynn
SEO Director
Betswap
Georgi Pepelyankov
Head of Marketing Transformation
Kindred
Agnieszka Osmialowska
Data Protection Officer
LV BET
Noemi Monge Donaire
Head of Customer Engagement Spain
William Hill
Uniting CMOs, Heads of Digital Marketing & Acquisition from companies including:
Key Agenda Themes
Future of the iGaming Sector
Digital
Marketing
Next-Gen
Audiences
High Impact
Media
Gamify Player Experience
A Unique Experience
Connect and learn through various interactive formats and have fun whilst doing so!
iGX In Numbers
150 +
Operators
200 +
Attendees
40 +
Speakers
20 +
C-Level
Top 3 Reasons to Attend
Get Connected
Network with C-suite and senior Digital Marketing Leaders from leading gaming operators during highly interactive sessions and in extended refreshment and drinks networking breaks.
Attendees
Interact
Get involved during small-group interactive formats, including think tanks, roundtables, and workshops, to benchmark with the leading minds in Gaming.
Unique Formats
Unique Insights
Join 6+ solution-focused sessions led exclusively by world-leading CEO, CMO, CPO’s of operators to gain practical insights on how to keep growing your customer base in this highly competitive market.
See AgendaWhat Attendees Are Saying
“iGX provided a fantastic opportunity to learn from and connect with industry professionals, all united in their goal to elevate customer experiences for their clients and businesses. The event was flawlessly organised from start to finish - looking forward to attending again next year”
William Barraclough
Vice President Product Design
Evoke
“Participating in iGX2024 offered invaluable insights into enhancing customer engagement and satisfaction through personalised experiences, with a strong focus on emerging trends like GenAI and gamification.”
Ana Marantes
Head of Player Experience
Estoril Sol Digital
“It was fantastic to see the industry unite to explore current opportunities and challenges, with exciting showcases of AI-driven tools and innovations that highlight a bright future for both players and operators”
Adele Smith
Promotions Manager
Tombola
Stay on Trend
RETAIN PLAYER INTEREST
Leveraging AI for Personalised Marketing in the Competitive iGaming Landscape
The iGX Difference
Connecting you to more leaders from more top companies than anyone else
Where you really find out what the leading online gaming operators are doing to help you transform your digital customer engagement.
More engaging and immersive experiences than anywhere else
From panels and presentations to small working groups and workshops, you’ll have endless opportunities to have your most urgent questions answered by the best in the business.
Focused on your specific needs better than anyone else
An agenda based on 50+ research interviews with the foremost industry experts. This event was built by the online gaming community for the online gaming community.
Growing a Greener Future.
We're committed to creating a more sustainable world for this generation and future ones. By registering for the event, £1 will automatically be donated to One Tree Planted on your behalf. Want to get involved?
Learn MoreInteractive Learning & Networking
Case Study Interactive
Oxford Style Debate
Drill Down Roundtable
Creative Boardroom
Interactive Workshop
Dragons’ Den
#iGX #iGamingCX
Be a part of our community, Join us on LinkedIn!
Our Sponsors:
