Sandhya Singh

With over 18 years of global, cross-industry experience, Sandhya is a result-oriented leader with expertise in driving organizational change and delivering outstanding customer experience. As the Chief Customer Experience Officer at Casumo, Sandhya leads the strategy and roadmap for operational teams that support multiple markets in six jurisdictions and enhance customer experience across different touch points in customer lifecycle. She is also skilled in preventing revenue leakage, improving AI, automation and processes, and optimizing costs for multiple departments and locations. Sandhya is also passionate about building incredible, diverse, and inclusive teams that achieve high employee engagement scores and deliver on the company's vision and goals.